Shipping and Delivery

 

Click and Collect

We offer click and collect to local customers, simply add the word COLLECT in the discount code section at checkout. 

General Shipping Information

WE DO NOT SEND TO PO BOXES or PARCEL LOCKERS. We use a courier service and therefore cannot send to these addresses. 

Shipping within Australia will be at a flat rate of $10. We use a courier service that picks up daily. In most cases your item will arrive next day (if within Melbourne) or within a few days elsewhere. 

Please ensure your delivery address is correct!

We will NOT be held responsible and cover the cost of a re-delivery if you have FAILED to enter a valid address at checkout and an attempted delivery has been made. 

 

International Orders

Yes! We ship internationally. Please email us and we will get back to you with a quote for your item. 

Order Fulfilment

Orders are fulfilled Tuesday-Friday, with items being sent twice daily, am/pm. If you order your item after 5pm it will be sent first thing next morning. If you order your item before midday it will be sent that afternoon.

Delivery Times

We do our best to get your item out to you within 7 days. Please allow for this time frame to before contacting us regarding your order. We can be contacted via telephone or email. 

If your order is urgent, please let us know in the notes section at check-out or email us with your order number. 

Tracking your Order

Tracking numbers for all orders are sent when orders are fulfilled.

 

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